The perfect choice for working adults who are ready to move up in their careers.
Major Details
The Business Management program at аÄÃÅÁùºÏ²Ê¿ª½± is perfect for working adults who are new to management or are interested in moving up in management status. When you earn a certificate in Quality Improvement, you’ll be able to show your commitment to become a professional, effective manager in any business setting.
Our classes are based on an accelerated model, using activities that involve your senses in an intensive, yet fun environment. You will absorb more information in a shorter time while enjoying the support of fellow students. Best of all, this program is available online, so you can work your classes into your busy schedule!
Learning takes place with a group of students who have similar backgrounds and training needs. You and the group will move rapidly through the required courses, enabling you to learn from one another.
Quality Improvement is one of 3 certificates within the Business Management program at MSC Southeast. You can gain any or all of these credentials along the way to working on your A.A.S. degree – enhancing your value in the workplace at each stage of your education.
Are you already employed in the work force? Your employer will benefit from your participation in MSC Southeast's Business Management program. Company projects may be completed as class assignments and the focus is on building the specific skills that are needed in your work situation.
Apply now for admission to MSC Southeast
Download the Program Plan
Courses
1) 1000 level (minimum) General Education courses required unless specified.
SMGT1212
Managing for Quality
This course covers the Total Quality Management Philosophy put forth by a variety of Quality Gurus around the world. It includes a step-by-step process to put a quality program to work in an organization, including shortcuts and how to avoid pitfalls. (Prerequisite: None) (3 credits: 3 lecture/0 lab)
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3 cr
SMGT2216
Coaching & Productivity Enhancement
This course covers a variety of techniques to use when coaching employees. Topics to be included are counseling, mentoring, training, correcting and how to use employee appraisal systems to improve productivity of employees. (Prerequisite: None) (3 credits: 3 lecture/0 lab)
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3 cr
SMGT2220
Management Theories and Organizational Studies
Effective management of organizational dynamics requires an understanding of both theory and practice. Three characteristics common to all organizations are explored: behavior, structure, and processes. How these characteristics interrelate and are influenced by actions of managers is the main focus of the class. (Prerequisite: None) (3 credits: 3 lecture/0 lab)
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3 cr
Total Credits Required for this Major: 9 Credits
Estimated Costs for this Major
| Approximate Tuition/Fees: | $1,861 |
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| Minimum Tool Cost: | N/A |
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| Books/Supplies: | $430 |
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| Estimated Total: | $2,291 |
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Career Opportunities
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Supervisor
- Workplace Leader
- Department Head
- Office Manager
Career Information
Use the MN DEED Career and Education Explorer to learn about wages, job growth, And much more in this career field.
Outcomes
Program graduates will be able to:
- Demonstrate leadership skills and identify approaches to motivation to achieve a productive work environment.
- Apply human resource management practices at a supervisory management level.
- Apply marketing, management, and organizational theories in a supervisory setting.
- Demonstrate financial management skills at a non-financial management level.
- Demonstrate analytical skills in identifying and solving supervisory business problems.
- Utilize current business technology.
- Plan, prepare, and deliver effective oral and written communications.
Highlights
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Accelerated learning for adults
- Classes held mostly in the evening
- Enhancement program for people in business/industry
- Teaching methods build self-esteem and critical thinking skills
- Emphasis on leadership development
- Network with learners from a variety of area businesses
Instructors
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Various instructors teach in this program, based on their industry experience. Faculty from the college Accounting and Administrative Support Careers programs teach in their areas of expertise. Credentialed industry professionals with master's degrees in business teach courses in leadership, project management, quality, and human resource management.